Privacy Policy

Effective Date: March 11 2024

Welcome to AI Antics LTD, the developers of Browsebuddy, a Shopify store application plugin and chat widget designed to enhance your online retail experience. Your privacy is paramount to us, and this Privacy Policy outlines the types of information we collect, how it's used, and the steps we take to protect your data.

Privacy and Policy

By accessing or using this website, you agree to be bound by these Terms and Conditions of Use. If you do not agree to these terms, please do not use this website.

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of our company or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may use this content for personal, non-commercial purposes only. Any other use of the content, including but not limited to copying, modifying, distributing, transmitting, displaying, or selling it, is strictly prohibited without our prior written consent.

1. Information Collection

a. Catalog Data: We store information related to the Shopify catalog to which Browsebuddy is connected. This includes details about products, such as descriptions, pricing, and inventory levels, but does not include any personal or sensitive information about the store's customers.

b. Chat Queries: We collect and store queries sent to the Browsebuddy chat widget. This helps us understand how customers interact with the widget and assists in improving our services. The content of these queries is stored without any personally identifiable information.

c. Contact Information: We may collect email addresses or other contact information solely for the purpose of communicating with you to improve the application or to provide support. This information is collected only with your consent.

2. Use of Information

The information we collect is used in the following ways:

  • To improve and optimize Browsebuddy and its features based on user interactions and feedback.
  • To communicate with you, subject to your consent, about updates, support, and ways to improve your experience with Browsebuddy.

3. Data Sharing and Transfer

AI Antics LTD does not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

4. Data Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information, username, password, transaction information, and data stored on our Site.

5. Your Rights

You have the right to:

  • Access the information we hold about you.
  • Request the deletion of your data from our records.
  • Withdraw your consent for us to contact you via your provided contact details.

6. Changes to This Privacy Policy

AI Antics LTD has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

AI Antics LTD wecare@browsebuddy.ai

This document was last updated on March 11 2024